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All you need to know before you schedule a lesson

  • What happens if I have to cancel a session?
    We understand that sometimes things come up and a session needs to be cancelled. We ask that you provide as much notice as possible so that the tutor can plan accordingly. You can reschedule the session or use the credit for the next session, additional fees may apply if less than 24 hour notice is provided.
  • How does the online tutoring process work?
    Students and tutors meet in a virtual classroom via Google Meet, where they can interact in real-time using video, audio, and a shared whiteboard or other tools. Before the session, students may be asked to provide information about their needs and areas of difficulty, so that the tutor can prepare accordingly. After the session, students may be given homework or other assignments to reinforce what they've learned.
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